Privacy Policy
Last updated: 15 October 2026
Who we are
SteadyStays Property Management Ltd ("SteadyStays", "we", "us") manages short and mid-term lets for property owners in Dublin, Ireland. We are the data controller for the personal data described in this policy.
This policy explains what personal data we collect when you enquire about our services, request an income estimate, respond to one of our ads, visit steadystays.ie, or become a client, and how we use and protect it.
Contact: SteadyStays Property Management Ltd, registered in Ireland, company number 827022, Dublin, Ireland. Email: ciaran@steadystays.ie
What we collect
We only collect what we need to answer your enquiry and, if you become a client, to manage your property.
| Data | Examples | Where it comes from |
|---|---|---|
| Contact details | Name, phone number, email address | Forms on Facebook and Instagram (Meta lead ads), our website, email, phone calls, booking a call through Calendly |
| Property details | Address or area, number of bedrooms, whether it is let or empty, asking rent, photos | You, during an enquiry or onboarding |
| Communications | Emails, messages, call notes | Our conversations with you |
| Client and payment details | Bank details for payouts, signed management agreement, property access arrangements, booking platform account details | You, if you become a client |
| Website data | Standard technical data such as your IP address and browser type | Our website host and the services that load the site (see Cookies below) |
We do not knowingly collect special category data, such as health information, and we do not need it to provide our services.
How we use it and why we're allowed to
Under the General Data Protection Regulation (GDPR), we need a lawful basis for each use of your data.
| What we do | Lawful basis |
|---|---|
| Reply to your enquiry, prepare your free income estimate and contact you about it | Steps you asked us to take before entering a contract, and our legitimate interest in responding to people who contact us |
| Manage your property under a management agreement: listings, guest communication, cleaning, maintenance and payouts | Performance of our contract with you |
| Keep accounting and tax records | Legal obligation |
| Follow up with you about our services after an enquiry | Legitimate interest. You can ask us to stop at any time |
| Send you marketing emails or newsletters | Your consent, which you can withdraw at any time |
We do not sell your personal data, and we do not make decisions about you by automated means alone.
Who we share it with
We share personal data only where needed to run our business or provide our services:
- Meta Platforms Ireland Limited, when you submit one of our lead forms on Facebook or Instagram. Meta's own privacy policy also applies to data you give on its platforms.
- Booking platforms such as Airbnb, Booking.com and Vrbo, when we list and manage your property as a client.
- Cleaners, maintenance contractors and other service providers who work on your property, limited to what they need for the job.
- Software providers we use to run the business, such as email, document storage, website hosting, scheduling (Calendly) and customer records. They process data on our instructions.
- Our accountant and professional advisers, and public authorities such as the Revenue Commissioners where the law requires it.
Some of these providers are based outside the European Economic Area, for example in the United States. Where data is transferred outside the EEA, we rely on safeguards recognised under GDPR, such as the European Commission's standard contractual clauses or the EU–US Data Privacy Framework.
How long we keep it and how we protect it
| Data | How long we keep it |
|---|---|
| Enquiries that don't lead to an agreement | Up to 2 years after our last contact, then deleted |
| Client records and management agreements | 6 years after our agreement ends, to meet tax and legal requirements |
| Marketing consent | Until you withdraw it |
We protect your data with password-protected accounts, two-step verification where available, and access limited to the people who need it. No system is completely secure, but we will tell you and the Data Protection Commission without undue delay if a breach is likely to put you at risk.
Your rights
You can email ciaran@steadystays.ie at any time to:
- get a copy of the personal data we hold about you
- correct anything that is wrong or incomplete
- ask us to delete your data, where we no longer need to keep it
- ask us to restrict or stop using your data, including for follow-up and marketing
- receive data you gave us in a portable format
- withdraw your consent, where we rely on it
We will reply within one month. There is no charge in most cases.
If you are unhappy with how we handle your data, please tell us first so we can put it right. You also have the right to complain to the Data Protection Commission at www.dataprotection.ie.
Cookies
steadystays.ie does not currently use analytics or advertising cookies. The site loads fonts from Google Fonts, which receives your IP address so it can deliver them. If we add analytics or advertising tools such as the Meta Pixel, we will ask for your consent first and update this policy.
Changes to this policy
We may update this policy as our business or the law changes. The latest version will always be on this page, with the date it was last updated.